Monitoring - A fix has been implemented, and the ability to release print jobs is now restored.
We are continuing to monitor this. If you're still experiencing problems please report them via https://www.papercut.com/support/
Jun 10, 2026 - 19:37 UTC
We are continuing to monitor this. If you're still experiencing problems please report them via https://www.papercut.com/support/
Jun 10, 2026 - 19:37 UTC
Identified - We have identified the cause of the issue and our product development teams are currently implementing a fix.
While core services have recovered, some affected customers may still experience intermittent print job release issues.
Jun 10, 2026 - 17:28 UTC
While core services have recovered, some affected customers may still experience intermittent print job release issues.
Jun 10, 2026 - 17:28 UTC
Update - We are continuing to investigate this issue.
Jun 10, 2026 - 14:48 UTC
Jun 10, 2026 - 14:48 UTC
Investigating - PaperCut Hive/Pocket - some users intermittently unable to release print jobs.
We're currently investigating reports of some users experiencing issues releasing print jobs in the UK region.
We are not currently aware of impact to other regions.
We are working with our cloud service provider to investigate and we will provide updates here as they become available.
Jun 10, 2026 - 14:46 UTC
We're currently investigating reports of some users experiencing issues releasing print jobs in the UK region.
We are not currently aware of impact to other regions.
We are working with our cloud service provider to investigate and we will provide updates here as they become available.
Jun 10, 2026 - 14:46 UTC
About This Site
Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page.
If you're looking for general help with any of our products, ask PaperCut anything on our PaperCut Support page.
PaperCut Hive & Pocket
Operational
US hosting region - PaperCut Hive & Pocket
Operational
AU hosting region - PaperCut Hive & Pocket
Operational
UK hosting region - PaperCut Hive & Pocket
Operational
EU hosting region - PaperCut Hive & Pocket
Operational
CA hosting region - PaperCut Hive & Pocket
Operational
PaperCut MF (Scan to Cloud services)
Operational
US hosting region - PaperCut MF (Scan to Cloud)
Operational
AU hosting region - PaperCut MF (Scan to Cloud)
Operational
UK hosting region - PaperCut MF (Scan to Cloud)
Operational
EU hosting region - PaperCut MF (Scan to Cloud)
Operational
CA hosting region - PaperCut MF (Scan to Cloud)
Operational
PaperCut MF (Document Processing Cloud services)
Operational
US hosting region - PaperCut MF (Document Processing Cloud services)
Operational
AU hosting region - PaperCut MF (Document Processing Cloud services)
Operational
UK hosting region - PaperCut MF (Document Processing Cloud services)
Operational
EU hosting region - PaperCut MF (Document Processing Cloud services)
Operational
CA hosting region - PaperCut MF (Document Processing Cloud services)
Operational
PaperCut MF Global Entitlements Service
Operational
PaperCut Mobility Print (Cloud Print)
Operational
PaperCut Website
Operational
Public Website (www.papercut.com)
Operational
Order System (buy.papercut.com)
Operational
PaperCut Partner Tools
Operational
Sales Portal (partner.papercut.com)
Operational
Partner Portal (portal.papercut.com)
Operational
Training (learn.papercut.com)
Operational
PaperCut Multiverse
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.