All Systems Operational

About This Site

Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page.

If you're looking for general help with any of our products, ask PaperCut anything on our PaperCut Support page.

PaperCut Hive & Pocket Operational
90 days ago
99.77 % uptime
Today
US hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.53 % uptime
Today
AU hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.85 % uptime
Today
UK hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.79 % uptime
Today
EU hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.85 % uptime
Today
CA hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.85 % uptime
Today
PaperCut MF (Scan to Cloud services) Operational
90 days ago
99.98 % uptime
Today
US hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
AU hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
UK hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
99.94 % uptime
Today
EU hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
CA hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
US hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
AU hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
UK hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
EU hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
CA hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
PaperCut MF Global Entitlements Service Operational
90 days ago
100.0 % uptime
Today
PaperCut Mobility Print (Cloud Print) Operational
90 days ago
100.0 % uptime
Today
PaperCut Website Operational
90 days ago
100.0 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
PaperCut Partner Tools Operational
90 days ago
100.0 % uptime
Today
Sales Portal (partner.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
PaperCut Multiverse Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026

No incidents reported.

Apr 22, 2026

No incidents reported.

Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026
Resolved - This incident has now been fully resolved. We have confirmed that print jobs are releasing successfully.

We know this may have been disruptive and appreciate your patience while we worked through it. We’ll continue to monitor closely and will complete a full review of the incident.

If you experience other issues please report this via https://www.papercut.com/support/.

Apr 13, 11:52 UTC
Monitoring - The issue is now resolved and the teams will continue to monitor the cloud services.
Apr 13, 09:51 UTC
Investigating - We're currently investigating an intermittent issue affecting PaperCut Hive's print release for the EU hosting region only.

Users may experience intermittent slow loading of pages within the Hive admin portal.


We’re actively working to resolve the issues and will provide updates as they become available.

Apr 13, 09:04 UTC
Apr 12, 2026

No incidents reported.