All Systems Operational

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Find out about service interruptions and maintenance windows for PaperCut's online services. For issues not directly related to a service outage, take a look at our Known Issues page.

If you're looking for general help with any of our products, ask PaperCut anything on our PaperCut Support page.

Uptime over the past 90 days. View historical uptime.
PaperCut Hive & Pocket Operational
90 days ago
99.96 % uptime
Today
US hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.97 % uptime
Today
AU hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.97 % uptime
Today
UK hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.92 % uptime
Today
EU hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.97 % uptime
Today
CA hosting region - PaperCut Hive & Pocket Operational
90 days ago
99.97 % uptime
Today
PaperCut MF (Scan to Cloud services) Operational
90 days ago
100.0 % uptime
Today
US hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
AU hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
UK hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
EU hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
CA hosting region - PaperCut MF (Scan to Cloud) Operational
90 days ago
100.0 % uptime
Today
PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
US hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
AU hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
UK hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
EU hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
CA hosting region - PaperCut MF (Document Processing Cloud services) Operational
90 days ago
100.0 % uptime
Today
PaperCut MF Global Entitlements Service Operational
90 days ago
99.98 % uptime
Today
PaperCut Mobility Print (Cloud Print) Operational
90 days ago
100.0 % uptime
Today
PaperCut Website Operational
90 days ago
99.93 % uptime
Today
Public Website (www.papercut.com) Operational
90 days ago
99.86 % uptime
Today
Order System (buy.papercut.com) Operational
90 days ago
100.0 % uptime
Today
PaperCut Partner Tools Operational
90 days ago
100.0 % uptime
Today
Sales Portal (partner.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Partner Portal (portal.papercut.com) Operational
90 days ago
100.0 % uptime
Today
Training (learn.papercut.com) Operational
90 days ago
100.0 % uptime
Today
PaperCut Multiverse Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 25, 2026

No incidents reported today.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026

No incidents reported.

Jan 14, 2026
Admins unable to change the Print Protocol or Print Delivery Method in Hive/Pocket
Resolved - A fix has been deployed to hosting regions. Testing confirms that functionality has been restored and Delivery Protocols can now be edited and saved as expected withing PaperCut Pocket and Hive.
Jan 14, 18:13 UTC
Identified - Our engineering team has identified the underlying cause of the issue which prevents modifying Print Protocols within Pocket/Hive. A fix is being implemented which we expect to mitigate this behavior. Another status update will be supplied once this fix is in place.
Jan 14, 16:50 UTC
Investigating - We are currently investigating an issue affecting an Admin's ability to change the Print Protocol and delivery Methods for Printers in Hive/Pocket. This does not appear to be affecting existing configurations.
Jan 14, 15:53 UTC
Jan 13, 2026

No incidents reported.

Jan 12, 2026
PaperCut Hive & Pocket Cloud Pull Delivery degraded performance - UK hosting region
Resolved - Our engineering team has confirmed that Cloud Pull Delivery is now operational and any issues should now be mitigated. Monitoring will continue but we can confirm that functionality has been restored.
Jan 12, 17:56 UTC
Identified - The issue has been identified and a fix is being implemented.
Jan 12, 15:57 UTC
Update - We are continuing to investigate this issue.
Jan 12, 13:10 UTC
Investigating - We are currently investigating reports of Cloud Pull Delivery Failures within the UK hosting region.

Users that rely on Cloud Pull Delivery as their only method for print jobs may experience failures.
Jan 12, 12:31 UTC
Jan 11, 2026

No incidents reported.

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